ADT Solar, formerly known as SunPro Solar, has officially exited the residential solar industry. The company’s sudden shutdown in early 2024 has left thousands of homeowners across the United States with unanswered questions, unfinished projects, and unresolved service issues.
At Orphan Annie Solar, we’re here to help you understand what happened — and what steps you can take next to protect your solar investment.
The Rise and Fall of ADT Solar (SunPro)
- SunPro Solar was once one of the leading residential solar providers in the U.S.
- In November 2021, ADT acquired SunPro for $825 million and rebranded it as ADT Solar, planning to combine clean energy with home security.
- However, poor operations, customer complaints, and financial losses eventually led to ADT shutting down its entire solar division by March 2024.
Why Did ADT Solar Exit the Solar Market?
Several key issues contributed to ADT Solar’s downfall:
- Delayed or incomplete installations
- Rising material and labor costs
- Poor customer satisfaction and negative reviews
- A reported $89 million impairment in late 2023
By early 2024, ADT made the decision to completely exit the solar market and focus solely on its core home security business.
Is ADT Solar Bankrupt?
No — ADT Solar is not bankrupt, but the solar division is officially closed. While the parent company, ADT Inc., is still operational, the solar department is no longer taking new customers or providing active installation and support.
What This Means for Homeowners
If you were a customer of ADT Solar or SunPro, you may be facing:
- Unfinished or poorly installed solar systems
- Warranty and service confusion
- Non-functional inverters or monitoring systems
- Lack of customer support
What Should You Do Next?
If you’ve been affected by the ADT Solar shutdown, Orphan Annie Solar recommends the following steps:
- Review Your Contract and Warranty
- Check if your panels or inverter are still under manufacturer warranty.
- Contact the Equipment Manufacturer
- Brands like Enphase, Tesla, or Q Cells often offer direct warranty support.
- Find a Local Solar Partner for Repairs or Monitoring
- Independent providers like Orphan Annie Solar can inspect, repair, or take over your system.
- Don’t Ignore the Problem
- Unserviced systems can result in energy loss, damaged hardware, or missed net metering savings.
How Orphan Annie Solar Can Help
At Orphan Annie Solar, we’re already supporting homeowners affected by the ADT Solar shutdown. Whether your system is incomplete, not functioning properly, or your original installer has disappeared, we can help.
We offer:
- System inspections and troubleshooting
- Warranty verification and support
- Solar repairs and panel replacements
- Monitoring system setup
- Reinstallations and takeover of orphaned systems
Final Thoughts
The ADT Solar story highlights the importance of choosing reliable solar partners. If you’ve been left in the dark due to ADT Solar’s closure, Orphan Annie Solar is here to restore your confidence and get your system back on track.