Orphan Annie Solar

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Privacy Policy

At Orphan Annie Solar®, one of our top priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by Orphan Annie Solar® and how we use it.

If you have additional questions or need more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect at Orphan Annie Solar®. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons you’re asked to provide it, will be made clear to you at the point we request it.

If you contact us directly, we may receive additional information such as your name, email address, phone number, service address, and any message or attachments you send us.

When you submit a service request or booking, we may ask for details including:

  • Full name
  • Email address
  • Phone number
  • Address
  • Information about your solar system

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve and personalize your experience
  • Respond to inquiries, support requests, and service bookings
  • Develop new features, services, and offers
  • Communicate with you (email, phone, text) for customer service or updates
  • Send important service or appointment notifications
  • Detect and prevent fraud or misuse

Log Files

Orphan Annie Solar® follows a standard procedure of using log files. These log visitors when they access the website — a common practice among hosting providers and part of analytics services.

Information collected may include:

  • Internet Protocol (IP) address
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring/exit pages
  • Number of clicks

This data is not linked to personally identifiable information and is used for trend analysis and site optimization.

Cookies and Web Beacons

Like most websites, Orphan Annie Solar® uses cookies to enhance user experience. These cookies may store information such as visitor preferences and pages visited.

This helps us:

  • Customize content for returning users
  • Improve website performance and design
  • Analyze traffic sources and page engagement

You can choose to disable cookies via your browser settings at any time.

Advertising Partners Privacy Policies

Orphan Annie Solar® does not currently display third-party ads. However, if advertising is introduced in the future, partners may use cookies, JavaScript, or web beacons to serve ads based on your browser data.

If this occurs, our site will update this policy to list those partners and how to opt out of personalized ads.

Third Party Privacy Policies

Our Privacy Policy does not apply to other websites or services linked through our platform. We encourage you to review the Privacy Policies of any third-party sites you visit.

CCPA Privacy Rights (California Consumers)

If you are a California resident, you have the right to:

  • Request that we disclose what personal data we have collected about you
  • Request deletion of your personal data
  • Request that we do not sell your personal data (Note: We do not sell user data)

To exercise these rights, contact us and we will respond within 30 days.

GDPR Data Protection Rights (EU Residents)

If you are located in the EU or EEA, you are entitled to the following:

  • The right to access your data
  • The right to correct or update inaccurate data
  • The right to request data deletion
  • The right to restrict or object to data processing
  • The right to data portability

To make a GDPR request, contact us and we will respond within one month.

Children’s Information

Orphan Annie Solar® does not knowingly collect personal information from children under 13. If you believe your child has provided such information, please contact us immediately and we will delete it from our records promptly.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@orphananniesolar.com
Phone: +1 310-620-6571
Website: https://orphananniesolar.com